Frequently asked questions

Symptive tracks your symptoms through a daily conversation with Sarah, your AI coach, interprets your lab results in plain language, and turns 30-60-90 days of that data into a structured Doctor Report you can bring to your next appointment. It doesn't diagnose or prescribe - it translates what your body is doing into evidence you and your doctor can act on.

Sarah is your AI coach. She checks in with you every day, logs symptoms naturally from conversation - by voice or text - and pulls data from your wearables automatically, so you don't have to remember to fill out a form. Over time she surfaces patterns you wouldn't spot alone, like the link between your sleep and your mood, or your labs and your fatigue.

No. Symptive is a wellness app, not a medical device. It doesn't diagnose conditions, recommend supplements, or prescribe treatment. What it does is organise your symptoms, labs, and wearable data into clinical-grade evidence - so the conversation with your doctor starts from facts instead of memory. Treatment decisions stay between you and your healthcare provider.

It's a structured PDF generated automatically from everything you've tracked: 30-60-90 days of symptom history with severity averages, lab results with plain-language interpretation, wearable metrics (sleep, steps, heart rate, HRV), your medications and conditions, and AI-generated questions to ask your doctor. One tap to generate, ready to share or print. It's the main reason most women upgrade to Pro.

Symptive is available on both iOS and Android. It connects to Apple Health on iOS and Health Connect on Android to read sleep, steps, heart rate, HRV, and more - with your permission, and read-only.

No. A wearable isn't required - you can track everything through your daily check-in with Sarah. But if you have an Apple Watch, Fitbit, or another device connected to Apple Health or Health Connect, Symptive folds that data into the picture automatically for a richer view.

Your health data is read-only and processed on your device. We never sell it, never use it for advertising, and never share it with third parties. You can revoke access or delete your data at any time. Full details are in our Privacy Policy.

Free includes your daily check-in with Sarah, 89 symptoms across 11 categories, wearable integration, a daily health score, one lab photo analysis, and 7 days of history. Pro adds the Doctor Report, unlimited lab uploads, full insights and correlations, trend alerts, a 30-day AI context window, and all 11 education modules. Pro is free to try for 7 days.

Yes. You can cancel from the app or through your App Store or Google Play account settings at any time, with no cancellation fee. You'll keep access until the end of your current billing period.

No. Symptive supports the conversation with your doctor - it doesn't replace professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider for medical decisions, and contact emergency services in an emergency.