1. Information We Collect
We may collect the following types of information:
- Account details (name, email, password)
- Health-related information you choose to log (e.g., symptoms, cycle patterns, lifestyle details)
- Feedback or communications you send us
- Device information (model, operating system, app version)
- Usage data (features used, time spent in the App)
- Cookies or similar technologies on our website
If you connect Apple Health (or other integrations in the future), we may access health-related metrics you authorize us to use.
2. How We Use Your Information
We use your information to:
- Provide and improve the App's features
- Personalize your experience and insights
- Respond to support requests
- Send service-related updates or notifications
- Ensure App security and compliance
We never sell your personal data.
3. Health Data
- Any health information you provide is stored securely and used only to deliver insights within the App
- Symptive is not a medical device. Data in the App does not replace consultation with a healthcare professional
4. Sharing Your Information
We may share your information only in these cases:
- Service providers: Trusted vendors that help us operate (e.g., cloud hosting)
- Legal requirements: If required by law, regulation, or legal process
- Business transfers: If we merge, sell, or restructure, your data may be part of the transferred assets
We do not share your data with advertisers.
5. Data Security
- We use industry-standard encryption and security practices
- Access to personal data is limited to authorized personnel
- While we work hard to protect your data, no system is 100% secure
6. Data Retention
We retain your data as long as your account is active or as needed to provide services. You can request deletion at any time by contacting us.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
8. Children's Privacy
Symptive is not intended for users under 18. We do not knowingly collect data from children.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via the App or email.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@symptive.com